Terms and Conditions

By accessing Selentrism, you agree to these Terms. If you are using the Platform on behalf of an Agency or Company, you represent that you have the authority to bind that entity to these Terms.

1. Payments and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Paddle is the legal entity responsible for processing payments, handling global tax compliance (VAT/GST/Sales Tax), and managing billing inquiries. By purchasing Credits, you acknowledge that your financial transaction is with Paddle.com and subject to their Checkout Buyer Terms.

2. Software Usage & Credits

• Nature of Credits: Credits are non-monetary licenses to execute automation tasks within the Platform. Credits are allocated based on your active subscription plan and reset or renew according to plan terms.
• Delivery: Credits are delivered electronically and instantly to your account dashboard upon payment confirmation from Paddle.
• Expiration: Credits do not expire while the account remains active and in good standing.

3. Social Media & Third-Party APIs

Our Platform connects to third-party Social Media services via official APIs. You are responsible for complying with the terms of service of those platforms (e.g., Meta, TikTok, YouTube, X). Selentrism is not responsible for any account suspensions or restrictions imposed by third-party platforms resulting from your content or automation frequency.

4. Prohibited Use

You agree NOT to use Selentrism for:

• Spamming, harassment, or spreading malicious software.
• Generating or distributing deepfakes or non-consensual explicit content.
• Bypassing social media platform limits or "gaming" algorithms in violation of their policies.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SELENTRISM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR SOCIAL MEDIA ACCOUNT ACCESS. THE PLATFORM IS PROVIDED "AS IS."

6. Billing & Cancellation

Subscriptions are billed in advance and are non-refundable. You may cancel your subscription at any time. After cancellation, your plan will remain active until the end of the current billing period and will not renew.

Contact Information

Support Email: hello@selentrism.com